Refund policy

We have a 15-day return policy, which means you have 15 days after
receiving your item to let us know of any issue.

Damaged, defective, or wrong items
Please inspect your order as soon as it arrives. If your item arrived
damaged, is defective, or isn't what you ordered, contact us at
silverdaveramos021503@gmail.com within 15 days of delivery with:
  - Your order number
  - Photos of the item (and the packaging, if the damage looks like it
    happened in transit)
We'll review this within 1-2 business days and make it right — either a
replacement sent to you at no extra cost, or a full refund. You will NOT
be asked to send the item back to us. Returning damaged goods
internationally usually costs more than the item itself is worth, so a
clear photo is all we need.

Change of mind
Because we work with a network of fulfilment partners rather than
shipping every order from our own warehouse, we're not able to offer
returns for change-of-mind purchases. Please review product details and
photos carefully before ordering — if you have questions about an item
beforehand, contact us and we're glad to help you decide.

Exceptions / non-returnable items
We can't offer refunds or replacements for:
  - Items damaged through normal wear and tear, misuse, or improper
    storage after delivery
  - Gift cards
  - Items marked as final sale or clearance

European Union 14-day cooling-off period
If your order is being shipped into the European Union, you have the
right to cancel your order within 14 days, for any reason and without
justification. Contact us at silverdaveramos021503@gmail.com within this
window to cancel. If a physical return is required for your specific
order, your item must be in the same condition you received it, unworn or
unused, with tags, and in its original packaging, and you'll need your
receipt or proof of purchase.

Refunds
We'll notify you once we've reviewed your request and let you know
whether it's approved. If approved, you'll be automatically refunded to
your original payment method within 10 business days. Please allow extra
time for your bank or card provider to post the refund. If more than 15
business days have passed since we approved your refund and you still
haven't received it, contact us at silverdaveramos021503@gmail.com.